Legal pages your practice website should have
A checklist of the legal and compliance pages a psychiatric practice website commonly needs, and the current caveats that make some of them tricky.
What it is
A checklist of the legal and compliance pages a psychiatric practice website commonly needs, and the current caveats that make some of them tricky.
Who it's for
Practice owners and whoever builds or maintains the website.
When to use it
When launching or reviewing a practice website.
The checklist
Core legal pages
- Privacy policy that describes what the website itself collects, such as form data and analytics, and how it's used.
- Terms of use for the website.
- A medical disclaimer stating the site is educational and doesn't create a clinician-patient relationship, with a prominent emergency notice to call 988 or 911.
- An accessibility statement, and a real effort to meet recognized accessibility guidelines.
HIPAA-related items
- Your HIPAA Notice of Privacy Practices, if you're a covered entity, made available as HIPAA requires. This is separate from a website privacy policy.
- Care with any patient portal, intake form, or booking tool that collects health information, and a business associate agreement with vendors that handle it.
Tracking and marketing
- Review third-party tracking, such as analytics and advertising pixels, especially on pages tied to specific conditions or providers.
- A cookie or tracking notice and, where required, a consent mechanism.
- Truthful marketing claims and clear handling of any testimonials, consistent with professional advertising rules.
Important limitations
The rules here come from several directions at once: HIPAA, state privacy and telehealth law, the ADA, and advertising rules. The application of HIPAA to website tracking is genuinely unsettled: in June 2024 a federal court vacated part of the U.S. Department of Health and Human Services guidance on online tracking technologies, so treat that area cautiously and get current advice. Have counsel review your pages for your state and setup.
Sources
- U.S. Department of Health and Human Services, Use of Online Tracking Technologies by HIPAA Covered Entities. https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-online-tracking/index.html
Reviewed by Shariq Refai, MD, MBA, FAPA, a board-certified psychiatrist. Last reviewed July 29, 2026.
Link to this resource
You're welcome to link to this free resource from your site. It's educational, dated, and free to share. It's not legal advice or an endorsement.
Badge text: From the Shrinkiatry practice resource library