New patient welcome packet
An illustrative welcome packet outline for a new psychiatric patient. Adapt the tone and policies to your practice.
Current as of July 7, 2026. Laws, payer rules, and billing codes change, so confirm the current requirements for your jurisdiction and setting before you rely on it.
What's inside
Welcome message
A short, warm note: what the practice does, what the first visit is for, and that questions are welcome.
What to bring or have ready
- Photo ID and insurance or payment method, if applicable
- A current medication list, including doses
- Names of past clinicians and any records you can share
- A few notes on what you want help with
What to expect at the first visit
An evaluation that reviews your history, current concerns, and goals, then a shared plan. It usually runs longer than follow-ups.
Policies at a glance
- Cancellation and no-show policy
- How refills and messages are handled, and expected response times
- What to do in an emergency: call 911 or go to the nearest emergency room, and call or text 988 in the US
- Where to find the privacy practices, telehealth consent, and financial policy
About this resource
This template is part of the shrinkiatry resource library, a set of free, clinician-facing references and examples. It's reviewed by Shariq Refai, MD, MBA, FAPA, a board-certified psychiatrist, on a quarterly schedule. Next scheduled review: October 1, 2026. First published July 7, 2026, last reviewed July 7, 2026.
Browse the rest of the resource library, or verify who reviews this site. Spotted something out of date? Email corrections@shrinkiatry.com.